Frequently Asked Questions

Your RDN can help you achieve your goals with an individual nutrition plan. Your first appointment will be the start to your nutrition journey. Dietitians specialize, and we have a RDN to meet most client’s needs.

Some things a RDN can do:

  • Help you understand how nutrition relates to your health
  • Help you create goals to support your nutritional needs
  • Help you become aware of your body’s needs and limitations
  • Help you with specific foods and timing to alleviate symptoms
  • Help you with meal planning
  • Help you with ongoing support and overcoming obstacles

Yes, and we treat each person as an individual. Each family member will have their own appointment, but others can attend if everyone agrees. Each member will discuss medical needs and individual goals.

A Registered Dietitian Nutritionist is your nutrition expert and a licensed healthcare professional who assesses and treats nutritional issues based on individual needs. Nutrition plays a critical role in your child's development, enabling them to reach their full potential.  Interventions to reduce unhealthy weight include diet, physical activity, nutrition counseling and parent or caregiver participation.

Because Medical Nutrition Therapy (MNT) and nutrition counseling are so personal, each client is different. Some people need one or two visits for education and awareness, but many clients require multiple, ongoing support to create lifelong habits. Your RDN can meet weekly, or every few weeks for continued help.

Most of our appointments are one and one-half hours for the first visit, and one hour follow ups. Each client is unique, but research shows ongoing, frequent visits with a RDN help support nutritional goals. Some clients meet with their RDNs weekly, while others meet every few weeks.
Most clinicians have new client appointments available within 2 weeks.

Most insurances cover our services at 100%, with no cost to you. Many policies cover this as a preventive service, while some have medical nutrition benefits. We will verify your benefits prior to your first visit.


We will request the most recent visit notes and labs from your physician, and some insurances require medical documentation in order to bill (Medicare, United Healthcare, Aetna). If we do not receive this documentation prior to your appointment, we will ask you to contact the physician, and may need to reschedule your appointment.


Please review our office policies for more information.

We are in network with: Anthem, Blue Cross Blue Shield, United Healthcare, Cigna, Aetna, Humana and Medicare. While we are in network, each client policy is unique, which is why we verify MNT benefits prior to your appointment. We do not accept Medicaid or any Medicaid plans.

Up to you! We offer in person appointments in Watkinsville, or video/virtual (telehealth) appointments for all residents of Georgia, Tennessee, North Carolina, South Carolina, Florida and other states. The personal RDN service is the same, whether in person or online.

Call, email, or use our contact form. One of our staff will call you to discuss your personal needs and match you to the most appropriate Registered Dietitian Nutritionist. Most of our clinicians use Simple Practice for secure, online appointments and communication.
We will gather your personal information over the phone, and we will reach out to your medical provider if more information is needed. We also verify insurance, so all you will need to do is schedule an appointment with one of our RDNs!

We require a credit card to hold your appointment. This is for any patient responsibility (copays, etc.), and our policy regarding late cancellations or no-shows. Your appointment is scheduled just for you, and we cannot fill that spot with short notice. We make every effort to accommodate your schedule, and if you are not present at an appointment, will make every effort to reach you.

At least 48 hours notice is required to cancel or reschedule appointments. Clients who do not provide appropriate notice will be charged a $100 cancellation fee.
Our Simple Practice online system is easy to use. You will request a clinician, and a location (office or video/virtual/telehealth) and then choose an appointment day and time. A credit card is required to hold the appointment, and potential charges (no show fees, insurance copays or charges, etc.) are outlined in our office policies. Once your appointment is confirmed, please complete all paperwork at least 48 hours in advance of your scheduled appointment.
When you first scheduled an appointment, you receive a link to our portal. As a current client, you click that same link, login as “existing client”, enter your email address, then you will receive an email link to enter the portal. This 2-step process ensures privacy and security.

You should receive a telehealth link with your appointment reminders. If you do not have that link, please contact our office.

Scroll to Top